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The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
Martin Newman
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
Martin Newman
Refocus on the customer to outstrip your competition and increase profitability, with invaluable insight into the direct correlation between customer-centricity and shareholder value, proven by today's most successful companies.
240 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | May 3, 2021 |
ISBN13 | 9781789667875 |
Publishers | Kogan Page Ltd |
Pages | 264 |
Dimensions | 235 × 156 × 23 mm · 422 g |
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