100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World - Martin Newman - Books - Kogan Page Ltd - 9781398693531 - January 3, 2021
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

Martin Newman

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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 3, 2021
ISBN13 9781398693531
Publishers Kogan Page Ltd
Pages 304
Dimensions 163 × 715 × 26 mm   ·   1.64 kg   (Weight (estimated))
Language English  
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