100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World - Martin Newman - Books - Kogan Page Ltd - 9780749482671 - August 3, 2018
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

Martin Newman

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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World

Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

304 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released August 3, 2018
ISBN13 9780749482671
Publishers Kogan Page Ltd
Pages 304
Dimensions 233 × 157 × 23 mm   ·   488 g
Language English  
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