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Kundenzufriedenheit Durch Servicequalitat: Konzeption -- Messung -- Umsetzung 1995 edition
Reinhold Rapp
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Kundenzufriedenheit Durch Servicequalitat: Konzeption -- Messung -- Umsetzung 1995 edition
Reinhold Rapp
208 pages, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | October 27, 1995 |
| ISBN13 | 9783824461950 |
| Publishers | Deutscher Universitatsverlag |
| Pages | 208 |
| Dimensions | 148 × 210 × 12 mm · 281 g |
| Language | German |
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