The consumer in public services: Choice, values and difference - - Books - Policy Press - 9781847421814 - April 15, 2009
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The consumer in public services: Choice, values and difference

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The consumer in public services: Choice, values and difference

"The consumer in public services" critiques established assumptions surrounding citizenship and consumption. Drawing on empirical research, it challenges existing stereotypes about the 'consumer as chooser' and shows how we must develop a more sophisticated understanding of consumers, examining their place and role as users of public services.

304 pages, illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released April 15, 2009
ISBN13 9781847421814
Publishers Policy Press
Pages 304
Dimensions 603 g
Language English  
Editor Greener, Ian
Editor Powell, Martin
Editor Simmons, Richard