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Customer-Centric Marketing Strategies: Tools for Building Organizational Performance
Hans-Ruediger Kaufmann
Customer-Centric Marketing Strategies: Tools for Building Organizational Performance
Hans-Ruediger Kaufmann
As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organisations to implement effective customer centric policies. This title provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts.
676 pages, 1, black & white illustrations
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | November 30, 2012 |
ISBN13 | 9781466625242 |
Publishers | Idea Group,U.S. |
Pages | 478 |
Dimensions | 216 × 280 × 36 mm · 1.84 kg |
Language | English |