Service Quality: Research Perspectives - Foundations for Organizational Science - Benjamin Schneider - Books - SAGE Publications Inc - 9780761921462 - January 21, 2004
In case cover and title do not match, the title is correct

Service Quality: Research Perspectives - Foundations for Organizational Science

Benjamin Schneider

Price
$ 233.49
excl. VAT

Ordered from remote warehouse

Expected delivery Nov 5 - 18

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Also available as:

Service Quality: Research Perspectives - Foundations for Organizational Science

The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. This title presents an overview and analysis of the field and its research, including its growth, various trends, and debates.

200 pages, 1, black & white illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 21, 2004
ISBN13 9780761921462
Publishers SAGE Publications Inc
Pages 200
Dimensions 152 × 228 × 15 mm   ·   370 g
Language English  
Show all

More by Benjamin Schneider

See all of Benjamin Schneider ( e.g. Paperback Book and Hardcover Book )