When Digital Becomes Human: The Transformation of Customer Relationships - Steven Van Belleghem - Books - Kogan Page Ltd - 9780749479152 - March 3, 2016
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When Digital Becomes Human: The Transformation of Customer Relationships Re-issue edition

Steven Van Belleghem

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When Digital Becomes Human: The Transformation of Customer Relationships Re-issue edition

Combine the benefits of digital opportunity and service with human experience to add 'heart' to the digital experience and guarantee consumer satisfaction.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released March 3, 2016
ISBN13 9780749479152
Publishers Kogan Page Ltd
Pages 208
Dimensions 245 × 163 × 18 mm   ·   450 g
Language English  
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